Terms and Conditions

Effective Date: 10/19/2024

These Terms and Conditions (“Terms”) govern your use of the Secretadulttoys website secretadulttoys.com (the “Site”) and your purchase of any products (“Products”) offered by Secretsensations (“we,” “our,” or “us”). By accessing or using the Site and purchasing Products, you agree to these Terms. Please read them carefully.

1. General Conditions

By using our Site and purchasing Products, you represent that you are at least 18 years of age. You agree not to use our Products for any illegal or unauthorized purpose, and you agree to comply with all applicable laws and regulations.

2. Product Information

We make every effort to display accurate images and descriptions of our Products. However, we cannot guarantee that the colors and details of the Products shown on your screen will exactly match the actual item due to variations in device displays.

3. Orders and Payment

Order Acceptance: All orders are subject to availability and acceptance. We reserve the right to refuse any order at our discretion.
Pricing: All prices on the Site are listed in american dollars and are inclusive of applicable taxes, unless otherwise stated. Prices are subject to change without notice.
Payment: We accept payments via credit/debit cards, PayPal. By placing an order, you warrant that you are authorized to use the chosen payment method and that you have sufficient funds or credit to cover the cost of the order.

4. Payment Security

We take the security of your payment information seriously and comply with the highest industry standards. Payments are processed through secure third-party providers, and we do not store your credit card details. For more information on how we handle your personal data, please see our https://secretadulttoys.com/privacy-policy/

5. Shipping and Delivery

Shipping: We offer shipping only to the United States. Shipping costs and delivery times are calculated at checkout based on your location.
Delivery Times: Estimated delivery times are provided for your convenience but are not guaranteed. Delays may occur due to factors beyond our control (e.g., customs processing, weather conditions).
Risk of Loss: Once your order is handed over to the shipping provider, the risk of loss or damage to the Product passes to you. In the event of non-delivery or damage, please contact us promptly.

6. Return and Refund Policy

At Secretsensations, we prioritize the quality and hygiene of our products. Due to the nature of our Products, we do not accept returns or exchanges unless the Product is found to be defective upon arrival.

No Returns or Exchanges: Once purchased, all sales are final unless the Product is defective.
Defective Products: If you receive a defective Product, you must contact us within 7 days of receiving your order to request a refund. We will inspect the Product, and if found defective, we will process a refund.
Refund Process: Refunds for defective items will be issued to the original payment method. The refund process may take 5-10 business days after approval.
Return Shipping for Defective Products: If we request the return of a defective item, we will provide instructions for the return shipping, which will be at no cost to you.

7. Cancellation Policy

Order Cancellation: You may cancel your order within [24 hours] after placing it, provided the order has not yet been processed or shipped. Once an order has been processed or shipped, it cannot be canceled.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or the purchase of any Products. Our total liability to you for any claim relating to the purchase of Products is limited to the amount paid by you for the relevant Product.

9. User Data and GDPR Compliance

Data Collection: By using our Site, you agree to the collection and use of your personal data as described in our [Privacy Policy]. We process your data in accordance with the GDPR, which provides you with certain rights regarding your personal information.
Your Rights Under GDPR: You have the right to access, correct, delete, or object to the processing of your personal data. You may also request the portability of your data or withdraw your consent at any time. For more information, please refer to our Privacy Policy.
Data Transfers: If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, as described in our Privacy Policy.
Cookie Use: Our Site uses cookies to enhance your experience, and you will be prompted to accept or manage your cookie preferences upon your first visit.

10. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Secretsensations or its licensors and is protected by intellectual property laws. You may not use any of our intellectual property without our prior written consent.

11. Termination of Use

We reserve the right to terminate your access to the Site or the sale of Products at any time for any reason, including but not limited to violations of these Terms. Upon termination, any provisions of these Terms that should survive will remain in effect, including limitations of liability and dispute resolution provisions.

12. Changes to the Terms

We may update these Terms from time to time to reflect changes in our business or legal requirements. When we make changes, we will post the updated Terms on this page, and the “Effective Date” will be revised. Your continued use of the Site constitutes your acceptance of the updated Terms.

13. Governing Law and Dispute Resolution

These Terms and any disputes related to them or the Products will be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising out of or relating to these Terms will be resolved in the courts of [Insert Jurisdiction].

14. Contact Information

If you have any questions about these Terms or need assistance with your order, please contact us at:

Secretsensations

secretsensations87@gmail.com